Roundtable: Tackling ghost broking before it spreads further

Callcredit roundtable
Back row, l-r: Josh Gunnell, head of fraud & ID pre-sales, Transunion; David Halstead, UK head of claims fraud, AIG; James Burge, underwriting and application fraud manager, Allianz; Linda Rees, head of counter fraud, AA; Craig Lawrence, group counter fraud operations manager, Markerstudy; and Marc Shickell, financial crime manager, Covéa. Front row, l-r: Stuart Gee, claims manager, counter fraud unit, MS Amlin; Adele Sumner, head of fraud intelligence and strategic development, RSA; Christine Ryan, senior fraud underwriter, Zurich; Rebecca Grainger, senior account director, Transunion; and Simon Roylance, claims crime prevention team manager, LV

Ghost broking is a growing threat and it is spreading to the commercial environment, Post held a roundtable with senior claims and fraud figures to discuss what the insurance industry should be doing about it

How big is the threat of ghost broking?

David Halstead, UK head of claims fraud, AIG: It’s on the increase and that’s reflected in the fact that the Insurance Fraud Bureau and Insurance Fraud

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Post? View our subscription options

Storm Bert shows insurers must demand building rules change

Editor’s View: If you want to know why people recoil, rather than embrace you, when you say you work in insurance, Emma Ann Hughes recommends you type into Google: ‘What does the insurance industry need to do about the growing number of named storms?’

Policy Expert gets capacity for pet push

Policy Expert has announced Bridgehaven will provide capacity for the business alongside Accredited, allowing the personal lines insurer to finally launch pet cover.

Lack of trust in telematics hampering potential

After a survey found only 8% of respondents had received any communication from insurers about adopting telematics-based insurance to help reduce premiums, Fairer Finance’s James Daley said “telematics still doesn’t seem to be fulfilling its potential”.

Q&A: Alan Dean, CoverForYou & Outbacker

Alan Dean, managing director for travel insurance firms CoverForYou and Outbacker, discusses rising fraud levels, what's driving travel insurance complaints, and encouraging customers to engage with their policies.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here