Broker
Academy names CEO as Normand steps back
Academy Insurance Services has appointed Martin Tyler as CEO, replacing Gilles Normand, who has stepped down to move into a non-executive career.
Winners of British Insurance Technology Awards 2024 revealed
The winners of the inaugural British Insurance Technology Awards were unveiled last night (18 June) at a glitzy bash at the London Marriot Hotel, Grosvenor Square.
Is insurer service really that bad?
News Editor View: After comments from Jensten’s Alistair Hardie earlier this week saying no insurer gets service right and that we should “rip up the service rule book and start again”, Scott McGee asks: Is it really that bad?
AllClear to grow international presence following sale
Chris Rolland, group CEO of AllClear and InsureandGo, has revealed the travel broker’s plans to expand the international business following the sale of owner InsurEvo.
Big Interview: Alistair Hardie, Jensten Group
Alistair Hardie, CEO of Jensten Group, updates Scott McGee on the broker’s anticipated sale, its “radical overhaul”, and where it may shift its M&A focus to in the future.
Jensten’s Hardie to wield axe on insurers with shoddy service
Alistair Hardie, Jensten Group’s CEO, has thrown down the gauntlet to “all insurers” to “throw out the service rule book” and start again, because “nobody has got it right”.
Hardie sees Jensten ‘doubling again’ in next few years
Alistair Hardie, group CEO at Jensten, has said he expects to complete “about 10” acquisitions in 2024, and that he believes the broker can “double the size again” in three or fours years’ time.
Marsh CEO scores insurers ‘C+’ for innovation
Marsh president and CEO Martin South has said that he would score the insurance industry at best ‘a C+’ for innovation and that market structures are preventing the sector putting client needs first.
Buyers demand greater stability and more forward thinking from insurers
While a softening commercial insurance market may be welcome news to corporate insurance buyers, rate instability leaves insurers’ credibility at risk, Marsh head of risk management placement Cat French has told Post.
WTW spies SME affinity opportunity following investment ‘gear change’
WTW has invested in its affinity insurance capabilities, with the aim of establishing programmes targeted at SMEs as well as consumers.
Brokers aiming for net zero more than doubles in two years
The proportion of brokers taking steps to achieve net zero has more than doubled in just two years, according to research from Aviva.
Q&A: Liz Hopper, Harry Hall
Liz Hopper, managing director of equestrian specialist Harry Hall, shares how she plans to attract 10,000 more horse owners and how she switched the 130-year-old riding attire business to a membership model offering insurance.
Industry watches as election puts Martyn’s Law passage in doubt
Anticipated legislation targeted at boosting public premises’ resilience to terrorist attacks could now be delayed by the dissolution of parliament ahead of July’s general election.
Aviva building out strategic broker proposition
Aviva is undertaking a process in which it is engaging with key, strategic brokers in order to build out a new proposition, with a view to launch by January 2025 at the latest.
CII Broking Community’s Patel on insurance’s war for talent
Trade Voice: Isha Patel, managing director for the South East at Partners& and a member of the Chartered Insurance Institute’s Broking Community, says the industry needs to go above and beyond remuneration to attract talent.
Aon’s Kielty sees difficult year ahead and low growth for clients
Experts at the Biba 2024 conference session ‘What’s next for the economy?’, hosted by Clive Myrie, shared mixed outlooks for the UK, looking at regulation, labour market and upcoming election.
Sobering reading for those with a Biba hangover
Editor’s View: If you are nursing a hangover after going to this year’s British Insurance Brokers’ Association conference then Emma Ann Hughes reckons you missed the point of attending the annual gathering in Manchester.
Aon’s Thelwell on ensuring quality and support for UK businesses
View from the Top: Joe Thelwell, UK head of SME at Aon, outlines how the sector can usher small and medium-sized businesses through heightened volatility.
Work from home is a battleground in war for talent
Broker boss Shona Robertson has said rivals with work from home policies are stopping her from achieving more office work time.
Zurich consolidates UK commercial and retail distribution teams
From 20 May, Zurich UK will consolidate its commercial and retail distribution teams into one unit for brokers accessing the business, Insurance Post can reveal.