FCA Complaints Tracker

Insurance Post’s Financial Conduct Authority Complaints Tracker scrutinises data from insurance providers that have had customer complaints opened, closed and the percentage upheld.

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      Footnotes

      From 29 June 2016 the Financial Conduct Authority required firms to report all complaints. Before this date, insurers did not have to report any complaints that were resolved within one working day.

      Source: Financial Conduct Authority Complaints Data

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