Claims
Eddie Longworth named e2e CEO
Eddie Longworth, founder and director of JEL Consulting, has been named CEO of e2e Total Loss Vehicle Management.
DLG launches scheme to raise vehicle repair standards
Direct Line Group has launched a Vehicle Damage Assessor accreditation programme, recognised by the Institute of the Motor Industry.
Q&A: Dan Bratshpis, Inshur
Dan Bratships, CEO and co-founder of Inshur discusses the insurtech’s latest funding round, growth plans and the lessons he has learnt while building the company.
Extent of hollowing out of travel insurance uncovered
Almost nine out of 10 (88%) of travel insurance products no longer provide cover for scheduled airline failure, data from Defaqto has revealed..
Will weight loss jabs shrink or expand insurer’s bottom lines?
As well as the ability to shrink waistlines, Emma Ann Hughes unpicks how weight loss jabs have the power to transform the shape of the health and life insurance industry in 2025 and beyond.
60 Seconds With... Fladgate’s Garbhan Shanks
Garbhan Shanks, partner at UK law firm Fladgate, can dive underwater while holding his breath, without the use of any breathing apparatus, for three minutes but it is Firestarter by The Prodigy that gets him up on the dancefloor.
AI system launched to overhaul claims settlements
Stephen Kavanagh, who has spent more than 25 years developing technology to transform financial service business processes, has created a system that overhauls how insurance losses are assessed and settlements reached.
Half of businesses have reported incidents with lithium batteries
A survey conducted by Aviva has revealed the proportion of firms that have experienced incidents involving devices that contain lithium-ion batteries.
Impact of RSA’s withdrawal on home insurance market
The UK home insurance market has seen a steady decline in both provider brands and product numbers over the last 10 years, according to Angela Pilley, insight consultant for general insurance at Defaqto.
Diary of an Insurer: Beazley’s Rafael Sanchez
Beazley Security’s chief international officer Rafael Sanchez combines leading the insurer’s cyber incident management team with keeping up with his children’s social and sporting lives and trying – but failing – to keep a step ahead of his wife.
Penny Black’s Social Diary: Crawford’s curry and ABI’s meaty fare
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Four biggest challenges facing insurers in 2025 revealed
To get you ready for the next 12 months, Insurance Post uncovers four things you need to know about what 2025 holds in store for the industry, according to analysts.
60 Seconds With... Forvis Mazars’s Sarah Ouarbya
Sarah Ouarbya, partner for financial services consulting at Forvis Mazars, likes the idea of gardening more than the heavy lifting, loves a bit of Bruno Mars, and shares what matters most is making a positive difference in society.
Man jailed for £100K ‘crash for cash’ plot against LV
A man has been jailed, and two men have been sentenced, for an unsuccessful ‘crash for cash’ plot, which could have cost LV General Insurance £102,827.
How to secure a career in loss adjusting
How to exit school, enter the loss adjusting industry and swiftly climb the sector’s ranks is covered by John Toms, senior loss adjuster, in his Insurance Post Top Tips video.
Five charged over collapse of law firm Axiom Ince
The Serious Fraud Office has charged five men, including two solicitors, with offences including fraud, forgery and the destruction of documents, following the collapse of the law firm Axiom Ince and alleged improper use of more than £60m of client money.
Labour’s £1.6bn pothole plan falls short
Insurers have reacted to Transport Secretary Heidi Alexander’s announcement of a 50% increase in funding for resurfacing roads, observing more cash will be required to end the damage done to cars by potholes.
Q&A: Lauren France, DWF Law
After being named Unsung Hero of the Year at the British Insurance Awards 2024, DWF's specialist manager and deputy head of organised fraud Lauren France talks about the work being done to combat fraud, what threats are on the horizon, and how new…
Making sure Father Christmas is covered
Insurance Post editor Emma Ann Hughes has made a list of Santa Claus’s risks and got the insurance industry’s leading lights to check it twice in order to recommend products plus services for the man tasked with delivering a holly, jolly Christmas this…
Claims and Legal Review of Year Review 2024
Looking back at 2024, claims, adjusting and legal firm chiefs share how their organisations handled claims arising from named winter storms, worked towards becoming carbon net zero, the impact of claims costs starting to stabilise and why some found…
Ex-Criterion loss adjuster used dead in-law’s details in £160k scam
A former senior loss adjuster for Criterion, who submitted a series of fake insurance claims as well as keeping recovered items for himself, has been jailed.