Hundreds of SMEs take insurance complaints to financial ombudsman
More than 850 small business complaints around insurance were received by the Financial Ombudsman Service, with 219 of those about commercial property insurance, according to its 2015/16 review.
Of those complaints, travel insurance was the most likely to be upheld, with 48% cases found to have treated the consumer unfairly or have made an unfair offer to the client.
Buildings insurance cases
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Broker
Holloway replaces Lickens as Clear Group’s M&A lead
Clear Group has named Oscar Holloway as its managing director of mergers and acquisitions, replacing Howard Lickens.
Penny Black’s Social Diary: Howden’s tackle & Polaris potatoes
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
PIB takes Howden to court over team exodus
PIB Group has launched legal proceedings in the High Court against Howden and several individuals, including founder and CEO David Howden.
Aon doubling new business going into 2025 compared to 2024
Aon UK and Ireland CEO Jane Kielty has told Insurance Post that Aon has “twice as much new work” with existing clients and double the number of new clients going into 2025 than it did going into 2024.
Insurance solution to reopen Ukraine’s airports in the works
Marsh McLennan CEO John Doyle has said that work is under way on an insurance solution that will allow Ukrainian airports to reopen.
Why talent is insurers’ ace card in the quest for profit
View from the Top: Louisa Blain, head of insurance for human capital at Aon in EMEA, explains why talent management has become business-critical.
FCA stops potential ghost broker from trading
The Financial Conduct Authority has stopped Arthur Temlett, trading as Abacus Insurance Consultants, from carrying out any regulated activities, including acting as an insurance broker.
Donaldson to return to Ardonagh following Atlanta merger
Emma Rawlinson has been promoted to the role of CEO Markerstudy Distribution, as her predecessor Ian Donaldson returns to Ardonagh.