Interview: Simon Walker, 1st Central

Simon Walker, CEO First Central Group

It’s been 10 years since motor broker 1st Central launched in the UK, with policies sold exclusively over the phone or the internet. Simon Walker, who became CEO of Guernsey-based parent company First Central Group in January, expects online giants like Amazon or Google will disrupt price comparison websites before other parts of the insurance market. He shares his views on the future of the market with Cecile Brisson.

How do you expect motor insurance to evolve?

The changes we’re going to see are all driven by technology: there’s the technology in the vehicle and there’s the technology in terms of the service

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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