Mike Bruce, Brown & Brown

Mike-Bruce

Since his appearance on last year’s Insurance Post Power List, Mike Bruce has been promoted to CEO of Brown & Brown Europe and has also finally joined LinkedIn.

Ranked Number 15 on the Insurance Post Power List 2024

Social media: LinkedIn. (Almost 1,000 followers)

Bruce joined GRP in 2015 to build the retail broking division and

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Broker earnings boosted by 11.3% in 2023

The value of the worldwide market for insurance broking in terms of fees and commissions earned was around $168bn (£132bn) in 2023, up from about $151bn in 2022 on a constant currency basis, according to research by Insuramore.

Rise of the AI-broker

Artificial Intelligence has many real-world applications and is already helping the insurance broking community in the US spend more time connecting with, listening to, and advising customers, says Chris Kitchener, vice president of product management for Applied Systems Europe.

Is insurer service really that bad?

News Editor View: After comments from Jensten’s Alistair Hardie earlier this week saying no insurer gets service right and that we should “rip up the service rule book and start again”, Scott McGee asks: Is it really that bad?

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