Is insurer service really that bad?
![](/sites/default/files/styles/landscape_750_463/public/2023-02/Scott%20McGee_News%20Editor_Insurance%20Post.jpg.webp?h=e68d2bfd&itok=06rA17GB)
News Editor View: After comments from Jensten’s Alistair Hardie earlier this week saying no insurer gets service right and that we should “rip up the service rule book and start again”, Scott McGee asks: Is it really that bad?
It was quite a shock to hear the CEO of a big broker go off on an entire section of the industry.
Alistair Hardie said he was willing to drop an insurer because of the level of service, and that he isn
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@postonline.co.uk
Most read
- Winners of British Insurance Technology Awards 2024 revealed
- Direct Line raids Aviva again for another exec hire
- Diary of an Insurer: Ecclesiastical’s Laura Carter