E-Business 2010 - Conference News: Barclays chief: security is major customer fear
Sean Gilchrist, digital banking director at Barclays Bank, told attendees that listening to consumer concerns was the key to creating a successful — and fraud-free — online offering.
He said security was the main cause of consumer concern regarding the online use of financial products: "The biggest thing that is always raised among our customers is security. It is around security
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