View from the Top: Going back to basics

James Reader

Accidents shouldn’t be seen as an opportunity to make money, but to provide a quality service, says James Reader.

The introduction of the Legal Aid, Sentencing and Punishment of Offenders Act is finally here, bringing with it changes our industry has long been arguing for, which will undoubtedly reduce the cost

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Q&A: Shirley Woolham, Minster Law

Shirley Woolham, CEO of Minster Law, speaks to Insurance Post about the firm's return to profitability, its investment strategy, and her opinions on the Whiplash reforms.

Diary of an Insurer: Criterion’s Stuart Dean

Stuart Dean, associate director at Criterion Loss Adjusters, kicks off his week in Bedfordshire assessing fire damage to a 16th century listed house, before heading to Jersey mid-week to inspect repairs for damage caused by Storm Ciarán, ending the week by jetting off to Mallorca to handle a claim.

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