Claims Club Blog: Service, travellers, and the new British export

British export

BLM's Terry Renouf sums up the last Claims Club meeting where tackling supply chain issues, talking about artificial intelligence and applying gig economy opportunities made the headlines.

Tora Brooks, business development manager for Shepper, explained how broadening their services from property managers could integrate the “pool” of local people’s time to be insurers’ “eyes and ears”

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AI should be used to fight crash for cash fraudsters

The increase in crash for cash incidents involving motorbikes is far more dire than it initially seems, warns Roi Amir, CEO of insurance technology company Sprout.ai, who argues the solution is to fight artificial intelligence with AI.

Are higher home excesses killing smaller claims?

After Verisk saw a 17% increase in the average home insurance claims cost, due to a decline in the number of low-value claims submitted by policyholders, Scott McGee asks: what is causing customers to stop submitting small claims?

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