Zurich’s David Nichols explains why customer communication is key to tackling the global supply chain challenge

David Nichols, chief claims officer, Zurich Insurance

The global supply chain challenge has far-reaching implications for every financial sector. David Nichols, UK chief claims officer at Zurich Insurance, details the importance of keeping customers and suppliers both informed and engaged.

There are many factors affecting the economy following the events of the past year. One of these factors – which shows few signs of abating – is the global supply chain challenge.

The Covid-19

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