Insurance-related nuisance calls and texts rose by 40% in 2021

Phone call

After improving in 2020, insurance-related nuisance calls and messages rose by 40% in 2021, with Information Commissioner's Office receiving 3989 complaints.

According to Freedom of Information request from Quadient, in total, the ICO received 131,491 complaints about nuisance calls and texts in 2021, compared to 103,733 the year before, or 129,354 in 2019

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