Unlocking AI’s potential demands a fresh approach

Fady Khayatt

To unlocking artificial intelligence’s potential, Oliver Wyman partner Fady Khayatt argues that, rather than think about how the industry has always worked, insurers should envision what a role and process could become.

With all the buzz, it is easy to forget that generative artificial intelligence only became a household phrase last year.

While previous disruptive technologies took

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