Blog: Insurers and brokers must work together to meet clients’ expectations

Running hurdles_bumps in road_for CMS

Julie Rayson-Flynn, director at Brokerbility, considers how declining insurance performance are impacting on the reputation of smaller brokers and their customers, as they cope with hard market conditions and unknown territory.

As the industry starts to emerge from the disruption of the past two years, it has become apparent that declining insurer performance levels are directly affecting the relationship between brokers and

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