Roundtable: Making embedded insurance a profitable business model for insurers

Duck Creek RT
Back row, l-r: Chris Moore, head of ibott, Apollo Underwriting; Colin Shillito, business development for UBI, Vodafone; Mark Bennett, general manager, affinity, Toyota Insurance; Frantisek Klimt, graduate programme member, Toyota Insurance; Tomas Sinicki, senior sales director at Duck Creek Technologies; Andrew Tolman, head of business development, Allianz Partners; and Andrew How, senior sales director, UK & Ireland, Duck Creek Technologies. Front row, l-r: Kevin Hunn, head of product, home insurance, RSA; Nicola Richmond, head of Churchill Expert Flexible Fleet Partnerships, Direct Line Group; Zanele Sibanda, head of internal markets, Towergate Health & Protection; Andrew Holdway, co-head strategic partnerships, EMEA, Swiss Re Services; and Chris Gingell, global head of affinity, Willis Towers Watson

Embedded insurance offers the potential of a rich seam of new business and lower-cost distribution. But, as a recent roundtable hosted by Insurance Post in association with Duck Creek Technologies revealed, insurers are still figuring out how to get comfortable with their new partners. Eleanore Robinson reports

The embedded insurance market is predicted to grow six-fold to £606.8bn ($722bn) in GWP by the end of this decade, according to insurtech community, InsTech.

By integrating insurance into the

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Better motor claims are no accident

As motor insurers reassess their claims offering in light of Consumer Duty, better accident management provision offers a clear route to improved efficiency and customer service, says Steve Molloy, director of commercial sales, AX Motor Assist.

Evolving the insurance claims supply chain

The post-Covid world has thrown a wrench into the well-oiled machines of insurance claims. A persistent lack of resources – from car parts to building supplies – is causing delays and frustrations for both insurers and policyholders. In this environment, traditional supply chains are being put to the test. Izabela Chmielewska reports.

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