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Insurers accused of exacerbating property damage
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Panellists at the British Damage Management Association conference have accused insurers of slowing down the property claims process, increasing the amount of damage, due to inactivity and lack of trust for their supply chains.
To start the panel off, Mark Baker, claims supply chain director at RSA, pictured middle, said the biggest waste of money in the sector was the downtime between different aspects of work being done
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