MGAs must ‘hold capacity providers to account’ over service

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A panel at the Managing General Agents’​ Association conference earlier this week has urged MGAs to hold their capacity providers to account, as members emphasised the importance of “diversified capacity”.

Mark McIlquham, president of UK retail at Acrisure, said the stand out fear within the MGA market continues to be the access to capacity, especially among MGAs that haven’t yet been proven.

He said:

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