Foil: Jackson report represents a “new era” in civil litagtion

Dan Cutts FOIL

Lawyer body calls on stakeholders to fully consider implications of final report

The Forum of Insurance Lawyers has claimed that Lord Justice Jackson's Review of Civil Litigation Costs could be a defining moment for civil litigation.

The report, which was published earlier today

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Why PFAS is the greatest threat to insurance today

As “forever chemicals” become a growing focus of government regulation and a deluge of civil litigation, Emma Ann Hughes unpicks the potential impact of the manufacture and distribution of per and polyfluoroalkyl substances for the insurance industry.

Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

Diary of an Insurer: Charles Taylor's Nadeem Sheikh-Ali

Nadeem Sheikh-Ali, senior assistance and client services manager at Charles Taylor Assistance, is greeted by a raccoon, enjoys a stroll around the lake outside his office, and remembers evacuating some injured corporate policyholders from a war-torn area.

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