Webinar live today at 11:00am: Digitalising and personalising the insurance customer journey

Amazon

Insurance customers' expectations are evolving rapidly. Those firms that operate in the insurance space are now in direct competition with pure digital retailers, such as Amazon,and super brands like Apple when it comes to how they interact with, engage and ultimately retain customers.

They may not offer the same products as insurers, brokers and other insurance providers but it is these companies that are raising the bar for building relationships, and it is these companies that

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Post? View our subscription options

D&G now delivering Uber-like claims experience

A year on from buying US-based insurtech Nana Technologies, which has a data-driven repair platform that handles all aspects of the repair logistics process, Domestic & General’s CEO Matthew Crummack has revealed the insurer now offers an “Uber-like” claims experience to Whirlpool customers.

Is broker e-trading competitive enough?

With broker e-trading set to soar, Scott McGee examines whether there is currently enough breadth and depth of software providers to ensure effective competition, innovation and resilience in the market.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here