Blog: Technology - right or wrong for claims (or both)?
This article was paid for by a contributing third party.
Insurers building the new claims portal must be careful not to force clients down a path they don’t wish to go argues Minster Law director of claims Marcus Taylor, who points to public concerns over technology as a major obstacle to overcome
A recent survey carried out by Consumer Intelligence found that, of 2000 people sampled, 50% thought technology will change our lives for the better in future, while the rest were either not sure or
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Claims
Allianz's counter fraud head James Burge departing for Hiscox
James Burge, Allianz UK’s head of counter fraud, is leaving the insurer to take up a global role at Hiscox, Insurance Post can reveal.
Insurance Post Claims and Fraud Award winners revealed
Allianz (including LV), Aviva, DWF and Sedgwick were all multiple winners at the Insurance Post Claims and Fraud Awards last night (3 October).
Cila elects Global Risk Solutions' Humphrey as president
Adam Humphrey, CEO of CCS & GRS International at Global Risk Solutions, has been elected as the new president of the Chartered Institute of Loss Adjusters and has his eyes on the professional body expanding internationally.
Aviva to roll out ‘transparent’ broker portal
Aviva’s MD for commercial and chief distribution officer, David Martin has revealed to Insurance Post that, in November, the insurer will be rolling out a new broker portal.
Lamppost liar loses £600K claim
HF and Hastings Direct have successfully contested a £600,000 claim based on conflicting passenger references and no evidence of vehicle damage.
Spotlight: UK businesses brace for evolving claims risks
It’s not just a rise in extreme weather events that is contributing to the claims tally for UK businesses. Tim Evershed explores the gaps in insurance cover in the workplace
Ogden Rate shift hailed as ‘sensible and fair’
The personal injury discount rates in Scotland and Northern Ireland have been positively updated, prompting welcoming reactions from across the industry.
Zego aims to double staff output through AI use
Zego CEO Sten Saar plans to double staff output through generative artificial intelligence use.