Q&A: Morgan Lyons, Zurich

Months into his new role as Zurich’s head of mid-market, Morgan Lyons sits down with Scott McGee to talk about challenges within the mid-corp market, improving broker service levels, and attracting and retaining talent.

What’s been going on in the few months that you’ve been in the role?

If I were to reflect on the first three months in terms of what we’ve done over that period, it’s been really filling what was a

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