Big Interview: David McMillan, Esure
David McMillan, CEO of Esure, on why he isn't frightened to shed volume in order to protect profitability, the pain points of the provider's digital transformation plus how customer expectations are now shaped by Uber's activity rather than Aviva's latest efforts.
Between his non-executive directorship of the Scottish Rugby Union, his weekly 10K runs and maintaining his (at the time of interviewing) 240-day Duolingo streak – David McMillan finds the time to run
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