Swinton
Which? reveals insurer premium finance APRs
Research conducted by Which? has found that several motor and home insurers are charging what the consumer watchdog called “excessively high levels of interest on monthly payments.”
Markerstudy to use tough PL market to fuel further growth
Following its merger with Atlanta Group, Markerstudy Group said the current squeeze of the personal lines market, and the added pressure of more strict regulation, presents an opportunity to grow the business further both organically and through…
Briefing: Why the potential Markerstudy/Ardonagh Retail merger makes sense
As reports surface on what some have called “the worst kept secret at Biba”, why does the potential merger between Ardonagh Retail and Markerstudy make sense?
Digital Bar Quarterly: Revealed, the insurer brands driving standards in usability
This month benchmarking service Digital Bar launched usability assessments for UK direct insurer brands alongside its latest digital capability rankings. Simon Fenn, co-founder of its partner Pancentric, gives a high-level view of usability standards…
EY: investor confidence in UK FS hits new high; James Hallam backs broker start-up; Lloyd's approves insurtech Syndicate and Pen inks £300m QBE deal
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Briefing: 10 insurtech start-ups to watch in 2022
For a seventh year running, Post content director Jonathan Swift scans the insurtech space and identifies a host of up-and-coming businesses potentially worth watching over the next 12 months and beyond.
Aviva insures autonomous shuttle trial; brokers outscore insurers in CX research finds; Howden buys again; Gallagher completes on Willis deal and PPL updates on next gen platform
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Ex-Morrisons and Poundland chairman Andy Higginson to chair Ardonagh Retail
Ardonagh Group has appointed the former chair of Morrisons and Poundland Andy Higginson as chairman of Ardonagh Retail.
Interview: Emma Rawlinson, Atlanta
In her first interview since succeeding Ian Donaldson as Atlanta Group CEO, Emma Rawlinson tells Post about her journey to taking the helm, the importance of digital in maintaining the growth trajectory and the diversity of the business and its leaders.
Donaldson steps up to Ardonagh Retail CEO and Rawlinson promoted to lead Atlanta
Ardonagh has promoted Ian Donaldson to the position of CEO for Ardonagh Retail with Emma Rawlinson replacing him as Atlanta Group CEO, Post can reveal.
Obituary: Insurance veteran Sandy Dunn passes away
Many were shocked and saddened this week to learn that Sandy Dunn, a well known and respected figure in the industry, had passed away suddenly, after a brief illness.
Staysure acquires Rock, Esure joins forces with Minster Law, and Allianz invests in Heycar
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Swinton and Saga are Covid-19 consumer champions as service issues rise across sector
The Institute of Customer Services reports number of customers experiencing problems across insurance sector is on the rise.
Analysis: The broker problem with online claims adverts
Research by Post has revealed that brokers as well as insurers are being targeted by claims management companies seeking to take over motor claims via misleading advert urls online, particularly on mobile devices
Atlanta to spread Marmalade specialism into van and bike
Buying motor specialist Marmalade addresses Atlanta Group’s weakness in telemetric offerings and provides opportunities for growth across the business, CEO Ian Donaldson told Post.
LV tops Aviva, Churchill, Nationwide and Saga to win customer service crown according to ICS
LV has again been ranked the top insurance organisation in the UK by the Institute of Customer Service in its biannual UK Customer Satisfaction Index, although the gap at the top between it and the chasing pack has been reduced.
Towergate website remains down as Ardonagh confirms cyber incident
Ardonagh is taking “remedial action” having been hit by a cyber incident, the group confirmed just after Gallagher also reported being attacked by hackers.
Ardonagh to sell Bennetts after CMA ruling
Ardonagh has offered to sell motorcycle specialist Bennetts to address the concerns of the Competition and Markets Authority and avoid a “long, burdensome and expensive phase two enquiry”.
CMA warns of potential for market detriment in Ardonagh-Bennetts buy
The Competition and Markets Authority has found that Ardonagh’s purchase of Bennetts could lead to “higher prices, less choice and worse services for motorcyclists in the UK”.
Briefing: Fine tuning the risk in Ardonagh’s deal for Bennetts
Ardonagh’s decision to roar ahead with the takeover of motorcycle specialist Bennetts less than a fortnight ago raised a few eyebrows, but really it should not have done.
Ardonagh completes Bennetts buy as CMA orders no integration
The Competition and Markets Authority has ordered Ardonagh not to integrate with Bennetts, transfer control or stop competing with it as the consolidator completed the deal to buy the motorcycle specialist.