Travel insurance complaints hit highest levels since pandemic

Complaints

The number of travel insurance complaints brought to the Financial Ombudsman Service has increased by 19% in the last year.

According to the ombudsman, there were 4466 complaints about travel insurance in the last financial year.

In the past 10 years, the only time that figure has been greater was when complaints surged due

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Post? View our subscription options

Register

Want to know what’s included in our free registration? Click here

Already have an account? Sign in here

This address will be used to create your account

If Labour wants economic growth, it should cut IPT

Editor’s View: As insurance premium tax receipts head ever closer towards £1bn a month, Emma Ann Hughes reckons the sector’s ambition to axe or significantly cut this regressive tax needs to be linked to Labour’s growth plans.

Travel claims payouts top £500m in 2023

The Association of British Insurers' latest claims data has revealed insurers dealt with 574,000 travel insurance claims last year, totalling £511m. tish Insurer’s latest claims data has revealed insurers dealt with 574,000 travel insurance claims last year, totalling £511m.

FCA uncovers little progress on Gap insurance value

The Financial Conduct Authority has today (21 August) released its latest fair value measures data, which shows while there has been progress on the proportion of premiums paid out in guaranteed asset protection claims, it is still low.

There’s no such thing as a safe battery

Dr Andrew Collins, senior associate of Halliwell Forensics, examines what’s behind the increase in battery fire claims and why there is no such thing as a “safe battery.”

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here