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45% of all FOS cases brought by CMCs
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Claims management companies accounted for 45% of cases taken to the Financial Ombudsman Service last year, according to a report by the government’s financial watchdog the National Audit Office.
The proportion of cases that come from CMCs has increased from 18% in 2007 to 45% in 2011.
The NAO said: "The growth in the activity of CMCs has been driven by mass claims about the mis-selling of
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