Biba brands SSP's lack of communication 'unacceptable'

Steve White is CEO of the British Insurance Brokers Association

The British Insurance Brokers’ Association has said that it is “extremely concerned” over SSP’s lack of communication to brokers following this week’s interruptions to the software house’s Pure Broking platform.

The trade body has said that despite ongoing conversations with SSP senior management, Biba is yet to be given an explanation or an indication of what plans are being put in place to bring all SSP

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