View from the Top - Bridget McIntyre, sales and marketing director, Norwich Union Insurance

As a service industry, we often hear the claim that we are only as good as the staff we employ. Whil...

As a service industry, we often hear the claim that we are only as good as the staff we employ. While every contact point with customers is critical to any service provider's reputation, we are surely

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Greenwashing risks and the path to real progress

As the 2024 United Nations Climate Change Conference, also known as COP29, begins Damisola Sulaiman explores the unique greenwashing risks the insurance industry faces, how those risks can be mitigated and the challenges faced in proving sustainability claims.

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