Crunch time for insurers’ Consumer Duty reports

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One year on from the introduction of the Financial Conduct Authority’s Consumer Duty requirements for open products, Emma Ann Hughes investigates whether insurers will get a pat on the back or a clip round the ear from the regulator when they hand in their board reports.

Now is crunch time when it comes to finding out whether insurers are complying with the Financial Conduct Authority’s Consumer Duty requirements.

One year on from the Financial Conduct Authority’s 31

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