Fraud
Man jailed for £100K ‘crash for cash’ plot against LV
A man has been jailed, and two men have been sentenced, for an unsuccessful ‘crash for cash’ plot, which could have cost LV General Insurance £102,827.
MIB expands use of digital green cards
From 2025, all countries that make up the green card system will be required to accept Green Cards electronically as proof of insurance when travelling.
Q&A: Lauren France, DWF Law
After being named Unsung Hero of the Year at the British Insurance Awards 2024, DWF's specialist manager and deputy head of organised fraud Lauren France talks about the work being done to combat fraud, what threats are on the horizon, and how new…
Claims and Legal Review of Year Review 2024
Looking back at 2024, claims, adjusting and legal firm chiefs share how their organisations handled claims arising from named winter storms, worked towards becoming carbon net zero, the impact of claims costs starting to stabilise and why some found…
Ex-Criterion loss adjuster used dead in-law’s details in £160k scam
A former senior loss adjuster for Criterion, who submitted a series of fake insurance claims as well as keeping recovered items for himself, has been jailed.
'No current plans' for travel claims database, says MIB
The Motor Insurers’ Bureau has told Insurance Post that it has “no current plans” to develop a travel equivalent of the claims and underwriting exchange, despite industry-wide calls.
Direct Line catches scheming sisters over £450k fraud
Two sisters entered a guilty plea to the charge of contempt of court, following an attempt to defraud Direct Line Group in a crash-for-cash scheme.
Insurtech Review of the Year 2024
2024 was a busy year for insurtechs as insurers looked to make the most of artificial intelligence plus data analytics, but sector leaders reckon the industry will push the boundaries of digital transformation even further in 2025.
Hiscox’s Wrigglesworth on how to evolve an insurer’s tech estate
View from the Top: Ian Wrigglesworth, chief technology officer at Hiscox UK, considers the challenge of designing a tech strategy in a fast-changing world.
Q&A: Gary Murphy, Gigasure
Gary Murphy, head of travel at recently launched MGA Gigasure, talks to Insurance Post about the firms’ travel agenda and balancing transparency with policy personalisation
Lying motor claims lawyer lands in legal labyrinth
HF and Admiral have secured a finding of fundamental dishonesty against a lawyer who lied about injuries following several road traffic accidents.
60 Seconds With... Machine Learning Programs' Damian Baxter
Damian Baxter, CEO of Machine Learning Programs, reveals how Sir Alan Sugar's loss is insurance's gain, would like to be Captain Jack Sparrow and can't stand ironing.
Why the regulator shouldn’t be painted as a panto villain
James Daley, managing director of Fairer Finance, reacts to recent rabble rousing calls for a regulatory bonfire and urges the industry needs to get behind the watchdog rather than painting them as the panto villain.
Q&A: Alan Dean, CoverForYou & Outbacker
Alan Dean, managing director for travel insurance firms CoverForYou and Outbacker, discusses rising fraud levels, what's driving travel insurance complaints, and encouraging customers to engage with their policies.
Axa triumphs over Google-spoofing advertiser
Keoghs and Axa have thwarted an attempt by a credit hire organisation to claim unrecovered hire charges from a consumer who was the victim of Google-spoofing fraud.
Ghost broker busting – how can they be blasted off social media?
Content Director's View: If there’s something weird selling motor cover and it don’t look good … why do so many young drivers fall for ghost brokers on social media and what can be done to bust them, asks Insurance Post's Jonathan Swift.
How social canvassing is transforming fraud investigations
Newton Ross, chief strategy officer at Ontellus, explains how social canvassing has gone beyond spotting injured claimants engaging in extreme sports to identifying creating synthetic profiles and artificial intelligence-enabled fraud.
Carpet-fitting fraudster’s dishonesty is laid out
After an investigation conducted by HF and Admiral Insurance, a carpet-fitting fraudster’s claim was flattened, saving the insurer £600,000.
60 Seconds With... Woodgate & Clark’s Sarah Durkin
Sarah Durkin, head of counter fraud at Woodgate & Clark, was wowed by Monte Carlo, won’t let the truth get in the way of a great story, and relates to Gnasher from the Beano.
Tinnitus claim dismissed due to dishonest medical expert
DWF and Markerstudy have successfully fought off a claim for tinnitus and psychological injuries following dishonest evidence given by the claimant’s ENT expert.
Curtain falls on fake photo fraudster
Clyde & Co and Direct Line have successfully fought off a motor insurance claim that used fraudulent photographic evidence.