Zurich Insurance
Claims handling improvements stalled in Q3
Claims service is down on last quarter, but remains well above where it was this time last year, research conducted by Gracechurch has revealed.
Q&A: Ben Wooltorton, Cover-More Group
Ben Wooltorton, managing director of Zurich-owned Cover-More Group’s UK business, outlines the impact of the Consumer Duty and explains how he intends to increase the travel and speciality insurance provider’s number of partnerships.
Allianz, RSA and Zurich to debate threat of AI in insurance fraud
With digital manipulation threatening to put additional pressure on claims handlers, as deception becomes harder to spot.
Extinction Rebellion issues fossil fuel ultimatum to 52 insurance firms
Extinction Rebellion has given insurers 14 days to announce they will no longer be insuring new fossil fuel projects.
Kingfisher’s commercial acquisition; RSA’s D&O product; Zurich’s head of SME
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurance Post Claims and Fraud Award winners revealed
Allianz (including LV), Aviva, DWF and Sedgwick were all multiple winners at the Insurance Post Claims and Fraud Awards last night (3 October).
MIB holds ‘initial’ talks with stakeholders about modernising CUE
The Motor Insurers’ Bureau has held initial talks with stakeholders about the possibility of modernising its claims database, CUE.
Climate protesters enter Chubb’s Manchester office
Eight Extinction Rebellion protesters entered Chubb’s Manchester office yesterday (19 September).
The genie in the bottle: improving outcomes in income protection claims
A healthy and active workforce is key to a thriving UK economy, but too many people remain on the sidelines. A recent Insurance Post roundtable explored the challenges and opportunities for income protection insurers in supporting the ‘back to work’…
Top 30 European Insurers of 2024 revealed
The top 30 European non-life insurers achieved another year of solid top line growth in 2023 with the average growth rate of the companies being 9.8%.
‘Persistence’ is key as Applied announces Zurich win
Tom Needs, CEO of Applied Systems Europe, has said persistence was key to winning commercial lines insurer business in the UK.
Travel insurers that satisfy customers revealed
Saga, LV, Tesco Bank, Multitrip.com, and AA have the happiest travel insurance customers, according to the latest Fairer Finance survey.
Court of Appeal upholds key Covid BI judgment
The Court of Appeal has confirmed that hundreds of thousands of businesses with ‘at the premises’ disease cover are entitled to claim for Covid losses, dismissing appeals brought by insurers.
Zurich and Marsh McLennan call for partnership to tackle cyber risk
Zurich and Marsh McLennan are calling for public-private collaboration and recovery mechanisms to be put in place to strengthen society’s cyber resilience.
Zurich creates climate alliance after ditching NZIA
Zurich has created the Zurich Climate Resilience Alliance, 17 months after exiting the United Nations Net Zero Insurance Alliance.
RSA’s Norgrove named ABI deputy president
Ken Norgrove, CEO of UK & International at RSA Insurance, is the new deputy president of the Association of British Insurers.
Are insurers racing to be online-only excluding disabled customers?
As the insurance sector increasingly digitises, Damisola Sulaiman examines the barriers disabled customers face in accessing online insurance services, as well as the measures that have been implemented by insurers to address these issues.
Why data-sharing is essential to fighting travel insurance fraud
Following Scott Clayton, head of claims fraud at Zurich, stating the industry needs to share travel insurance data and create a database to crack down on fraud, Tom Luckham examines what it will take to stop travel being an easy target for false claims.
MGA launches with travel insurance for pre-existing conditions
New travel MGA Gigasure plans to develop travel insurance for those with pre-existing medical conditions.
Why are HNW MGAs dropping like flies?
After numerous MGAs operating in the high-net-worth space have either been sold or gone into run-off over the last few years, Scott McGee asks what does it take to survive in this space?
2024 Claims and Fraud Awards shortlist revealed
The shortlist can today be revealed for the 2024 Insurance Post Claims and Fraud Awards.