Technology
How AI is reshaping insurance in 2025
Rory Yates, global head of strategy at EIS, Kennedys IQ chief products officer Karim Derrick, Paul O’Brien, chief AI officer of Davies, Charles Clarke, group vice-president of Guidewire Analytics, and Hiscox chief technology officer Ian Wrigglesworth explain how artificial intelligence is pumping the pistons of insurance in 2025.
Big Interview: Ursula Gibbs, Compare the Market
To mark International Women’s Day 2025, Insurance Post sits down with Compare the Market’s chief commercial officer, Ursula Gibbs to talk through her career to date, how insurance enticed her away from university, and how curiosity was critical to her…
60 Seconds With... PPL's Andy Woolley
Andy Woolley, chief design officer at PPL, would love to live like James Bond, lip read, and avoid stacking the dishwasher.
How to build an insurer that’s ready for 2030
View from the Top: Carys Lawton-Bryce, chief operations officer at Markel International, explores how insurers can navigate an evolving landscape shaped by shifting market cycles, AI-driven transformation and the growing imperative of resilience.
NormanMax set to acquire FloodFlash
Floodflash has agreed terms to be acquired by US parametric firm NormanMax, subject to FCA approval.
Tokio Marine warns against over-reliance on cloud providers
Incidents like the CrowdStrike outage and supply chain attacks in 2024 have highlighted the vulnerabilities of over-reliance on cloud providers and single-point solutions, according to Tokio Marine.
Diary of an Insurer: Parametrix’s Yulia Brod
Yulia Brod, head of monitoring, data and analytics at Parametrix, oversees a team of programmers and data scientists who monitor and analyse interruption events in downtime policies, deals with a major cloud service outage, and her working week kicks off…
UK pet insurance shifts from sales to process focus
August Von Sydow, chief commercial officer at pet claims automation insurtech Wisentic has said the UK pet insurance market has shifted from being sales-focused to process-focused due to increased adoption.
Why technology is making the human touch in claims more important than ever
View from the Top: Technology is transforming insurance, but claims handling still depends on expertise and empathy. Margaret Murphy, claims director at CFC, discusses the balance between digital tools and human insight.
Throwback Thursday: Polaris on target and Sedgwick’s growth plans
Insurance Post’s Throwback Thursday steps back in time to February 1995 to remind you what was going on this week in insurance history when electronic point-of-sale technology began and Sedgwick’s CEO looks to the future.
Nigel Walsh reveals next move following Google exit
Nigel Walsh, who revealed he was stepping down as Google Cloud’s global head of insurance, has announced his next move.
Atrium CIO backs AI for broker submission insights
The ability of generative artificial intelligence to provide insight from unstructured data in broker submissions is a key use case for underwriters, according to Atrium chief information officer Justin Emrich, who is soon retiring after 41 years in the…
Blockchain insurtech wins Norton Rose Fulbright accelerator
Blockchain insurtech Opencover has won £50,000 of investment and legal advice at the Norton Rose Fulbright 2025 Insurathon.
60 Seconds With... Capco’s Matt Hutchins
Matt Hutchins, global and UK head of insurance at Capco, would like to have a license to kill, would like to go back to Ancient Greece, and hopes to learn more about generative artificial intelligence coding and prompting.
How AI is transforming everyday tasks at Axa
View from the Top: As artificial intelligence reshapes the insurance industry, Axa Commercial’s Sarah Mallaby discusses its benefits, challenges, and why personal service remains vital.
Big Interview: Freddy Macnamara, Cuvva
Freddy Macnamara, Cuvva CEO and founder, explores with Damisola Sulaiman how the insurtech’s app has been key to its direct customer acquisition and why price comparison sites may soon be a thing of the past.
Cyber attacks to be given hurricane-like categorisations
The Cyber Monitoring Centre has announced that it will categorise cyber events affecting UK businesses with immediate effect, giving insurers a potential means of managing their exposure to systemic losses.
What NatWest was doing while Amazon’s efforts crashed and burned
Editor’s View: At the end of 2022 all eyes were on Amazon’s Insurance Store, but Emma Ann Hughes observes perhaps more attention should have been paid to what NatWest was quietly doing with technology and financial services distribution.
Cuvva ‘eyeing’ annual motor insurance
Short-term car motor insurance firm Cuvva “has its eye on” annual motor insurance, according to CEO and founder Freddy Macnamara.
Government releases AI security code
The UK government has released an artificial intelligence cyber security code of practice aimed at helping organisations secure their AI systems.
Cuvva brings temporary car insurance to non-British licence holders
Cuvva has rolled out its short-term car insurance to French and German licence holders.