In Series: Legacy Systems: Easy access
Firms need to make it simple for customers to manage their insurance needs via the medium that suits them best. But with many insurers running on outdated legacy systems, is this easier said than done?
Customers are getting more demanding. As smartphones and tablets become the norm, consumers expect to be able to use these platforms for everything from booking a holiday to altering the policy
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Technology
Ki ‘well on its way’ to using AI
Ki Insurance is “well on its way” to using artificial intelligence in its system, according to CEO Mark Allan.
D&G now delivering Uber-like claims experience
A year on from buying US-based insurtech Nana Technologies, which has a data-driven repair platform that handles all aspects of the repair logistics process, Domestic & General’s CEO Matthew Crummack has revealed the insurer now offers an “Uber-like” claims experience to Whirlpool customers.
Penny Black’s Social Diary: Howden’s tackle & Polaris potatoes
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Blueprint Two build on track for Q1 completion
Lloyd’s deputy chief financial officer Alexandra Cliff has said the technology build for the market’s Blueprint Two modernisation programme is set to complete by the end of Q1.
Video Q&A: A smarter approach to home insurance claims
In the latest Insurance Post video, Ryan Macdonald, principal product manager, CoreLogic, explains how it developed Claims Engage to help insurers address gaps in property claims management.
Is broker e-trading competitive enough?
With broker e-trading set to soar, Scott McGee examines whether there is currently enough breadth and depth of software providers to ensure effective competition, innovation and resilience in the market.
60 Seconds With... Charles Taylor's Jeremy Stevens
Jeremy Stevens, head of EMEA business at Charles Taylor InsureTech, can't live without coffee and nothing is going to break his stride.
Marshmallow sued for alleged disability discrimination
Insurance unicorn Marshmallow is being sued by its former chief financial officer for alleged disability discrimination, an employment tribunal judgment has revealed.