Blog: What will the new normal look like in insurance?

New normal

Across the business landscape, talk of how to adjust to the ‘next’, or ‘new’, normal has become the only game in town. Laura Drabik, chief evangelist at Guidewire Software, argues while many are tired of these instant clichés, the fact is that we are all facing up to the immediate and long-term impact that the pandemic has had on our economies and societies at large.

We all recognise that a return to life and work as it was before is unlikely. We are all considering what this next normal might look like. Perhaps an unlikely source, but no less valuable, is the

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Lack of trust in telematics hampering potential

After a survey found only 8% of respondents had received any communication from insurers about adopting telematics-based insurance to help reduce premiums, Fairer Finance’s James Daley said “telematics still doesn’t seem to be fulfilling its potential”.

Q&A: Simon Axon, Teradata

Simon Axon, global financial services industry director at Teradata, explains how general insurance providers are lagging behind banks in making the most of their data and why Amazon’s style of operating should inspire boards to back investment in digital transformation.

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