Where AI in insurance is going, we won’t need roadmaps

Editor’s View: Insurers’ chief technology officers have swiftly shifted from working on their roadmaps to having science fiction-like aspirations for the future rollout of generative artificial intelligence, observes Emma Ann Hughes.

Talk among chief technology officers during Insurance Post’s first AI Week, which took place little more than six months ago, was all about creating road maps for testing generative artificial

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