Articles by Emma Ann Hughes
Cila President outlines plan to avoid future FOS roastings
Adam Humphrey, president of the Chartered Institute of Loss Adjusters, has revealed changes at the professional body that should prevent the Financial Ombudsman Service criticising the sector again.
New City minister promises Labour will unlock broker potential
Less than 24 hours after replacing Tulip Siddiq as City minister, the new holder of the post Emma Reynolds has promised to partner with brokers to help them achieve growth.
How to build trust in insurance
What insurers need to do to increase trust in insurance is explained by Tristan Sargeaunt, CEO of Spring Insure, in his Insurance Post Top Tips video.
City minister Siddiq is replaced by Reynolds
Less than 24 hours before she was due to appear at the British Insurance Brokers’ Association’s Manifesto launch, Tulip Siddiq has resigned as Treasury minister and been replaced by Labour MP Emma Reynolds.
Big Interview: Aki Hussain, Hiscox
Aki Hussain, CEO of Hiscox Group, explains how he has accelerated the kind of innovation and created the type of culture that is essential to keeping the international insurance group in pole position in the market.
Use of M&A insurance policies surges
The use of warranty and indemnity insurance grew to record levels during the first half of 2024 while claims and payments increase, a poll of providers has shown.
Impact of LA wildfires on insurers laid bare
As insurers brace for billions of dollars of losses due to the damage done by the Los Angeles wildfires, experts have warned it could take years to rebuild the homes of Hollywood stars.
What Labour must do to make social care insurance work
Editor’s View: As the Labour government turns to insurance to solve the UK’s social care funding crisis, Emma Ann Hughes outlines what health secretary Wes Streeting needs to do to convince the sector’s chiefs that creating cover will be good rather than…
Hiscox CEO Hussain reveals plan to rollout AI underwriting
Aki Hussain, CEO of Hiscox Group, has said to thrive in 2025 insurers should “think the unthinkable” about their business models and revealed his plans to roll-out artificial intelligence augmented underwriting.
Direct Line adds to top team after accepting Aviva bid
Direct Line Group has confirmed three appointments to its executive committee, shortly after reaching an agreement for Aviva to buy the business for £3.7bn.
Insurers respond to Labour’s social care plan
Insurers have reacted cautiously to Labour’s health secretary Wes Streeting's recommendation that Dame Louise Casey’s commission into the reform of social care consider using insurance to fund costs.
How to make your business sustainable
Simon Burkitt, sustainability lead at Aviva, has outlined steps insurers can take towards achieving net zero status in 2025.
Will weight loss jabs shrink or expand insurer’s bottom lines?
As well as the ability to shrink waistlines, Emma Ann Hughes unpicks how weight loss jabs have the power to transform the shape of the health and life insurance industry in 2025 and beyond.
AI system launched to overhaul claims settlements
Stephen Kavanagh, who has spent more than 25 years developing technology to transform financial service business processes, has created a system that overhauls how insurance losses are assessed and settlements reached.
Four biggest challenges facing insurers in 2025 revealed
To get you ready for the next 12 months, Insurance Post uncovers four things you need to know about what 2025 holds in store for the industry, according to analysts.
How to climb the insurance career ladder in 2025
The final Insurance Post Top Tips video of this year features almost as many famous faces as Band Aid’s epic video for 'Do they know it’s Christmas' did back in 1984.
Why Aviva and Direct Line mega merger is nothing to fear
Editor’s View: Working her way through centuries of issues of Insurance Post just as Direct Line’s shareholders accepted Aviva’s £3.7bn bid for the business proved a timely reminder for Emma Ann Hughes of the pros and cons of mega mergers.
Man jailed for £100K ‘crash for cash’ plot against LV
A man has been jailed, and two men have been sentenced, for an unsuccessful ‘crash for cash’ plot, which could have cost LV General Insurance £102,827.
How to secure a career in loss adjusting
How to exit school, enter the loss adjusting industry and swiftly climb the sector’s ranks is covered by John Toms, senior loss adjuster, in his Insurance Post Top Tips video.
Five charged over collapse of law firm Axiom Ince
The Serious Fraud Office has charged five men, including two solicitors, with offences including fraud, forgery and the destruction of documents, following the collapse of the law firm Axiom Ince and alleged improper use of more than £60m of client money.
Labour’s £1.6bn pothole plan falls short
Insurers have reacted to Transport Secretary Heidi Alexander’s announcement of a 50% increase in funding for resurfacing roads, observing more cash will be required to end the damage done to cars by potholes.
MGAs Review of the Year 2025
An MGA chief would like Sir Bob Geldof to teach the industry a thing or two about social responsibility in 2025, and leaders are confident that while the hard market was punishing for a time in 2024, next year the sector is well-positioned to lead…
Insurers Review of the Year 2024
Insurers share their highlights of 2024 and hopes for more economic stability, less regulatory tinkering and fewer storms in 2025.
Broker Review of the Year 2024
Brokers were pleased with M&A activity in 2024 but ticked off by disproportionate regulation, capacity exiting the market and artificial intelligence failing to live up to expectations.