90% of 2013/14 winter flood and storm claimants satisfied with service

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Nine out of ten customers that made a flood or storm claim last winter were satisfied with the way it was handled, according to a study by the General Insurance Market Research Association.

The GIMRA's household claims survey, which was conducted by Harris Interactive UK between December 2013 and November 2014, polled customers from Allianz, Ageas, Aviva, Co-operative Insurance, Covéa

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