Allianz, LV and Zurich to discuss speeding up fraud detection in Insurance Post webinar
Whilst some insurance fraudsters are getting smarter at using modern technologies to embellish their false insurance claims; other more opportunistic policyholders are being driven to seek illicit gains as the cost-of-living crunch means money is tighter than ever.
But no matter what type of fraudster an insurance company faces, the request for more evidence to support a claim is a given these days. Whether it is video, photographic or other digital means, there is an expectation that the claimant will need to support their submission with more than just written words.
With this in mind Insurance Post in association with Hyland are holding a live interactive webinar on Thursday 13 July at 3:00pm in which an expert panel will discuss how to seamlessly separate the genuine claimants from the spurious ones, resulting in satisfied policyholders and less leakage.
Among the questions they will consider are:
- What structured and unstructured data are insurers using to combat fraud, and how do they manage the interaction between the two?
- How has the use of photographic and video evidence changed in the efforts of insurers to beat fraudsters?
- Where do insurers see the biggest pain points when collecting and evaluating claims data to determine fraud and how do they manage them?
- How are insurers looking to speed up the validation of claims to improve the journey for policyholders seeking genuine compensation?
- What new and devious ways are insurers seeing from fraudsters looking to use data to their own benefit?
- Where do insurers see the battle against fraud going next, and what solutions are they exploring to nip this in the bud?
The expert panel for the webinar is:
• Jeff Hiegert, Industry product manager for insurance, Hyland
• James Burge, Head of counter fraud, Allianz
• Ben Fletcher, Director of financial crime, LV=
• Scott Clayton, Head of claims fraud, Zurich, pictured.
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Claims
How to secure a career in loss adjusting
How to exit school, enter the loss adjusting industry and swiftly climb the sector’s ranks is covered by John Toms, senior loss adjuster, in his Insurance Post Top Tips video.
Five charged over collapse of law firm Axiom Ince
The Serious Fraud Office has charged five men, including two solicitors, with offences including fraud, forgery and the destruction of documents, following the collapse of the law firm Axiom Ince and alleged improper use of more than £60m of client money.
Labour’s £1.6bn pothole plan falls short
Insurers have reacted to Transport Secretary Heidi Alexander’s announcement of a 50% increase in funding for resurfacing roads, observing more cash will be required to end the damage done to cars by potholes.
Q&A: Lauren France, DWF Law
After being named Unsung Hero of the Year at the British Insurance Awards 2024, DWF's specialist manager and deputy head of organised fraud Lauren France talks about the work being done to combat fraud, what threats are on the horizon, and how new injuries are cropping up in personal injury claims.
Making sure Father Christmas is covered
Insurance Post editor Emma Ann Hughes has made a list of Santa Claus’s risks and got the insurance industry’s leading lights to check it twice in order to recommend products plus services for the man tasked with delivering a holly, jolly Christmas this year.
Claims and Legal Review of Year Review 2024
Looking back at 2024, claims, adjusting and legal firm chiefs share how their organisations handled claims arising from named winter storms, worked towards becoming carbon net zero, the impact of claims costs starting to stabilise and why some found implementing artificial intelligence solutions trickier than expected.
Ex-Criterion loss adjuster used dead in-law’s details in £160k scam
A former senior loss adjuster for Criterion, who submitted a series of fake insurance claims as well as keeping recovered items for himself, has been jailed.
'No current plans' for travel claims database, says MIB
The Motor Insurers’ Bureau has told Insurance Post that it has “no current plans” to develop a travel equivalent of the claims and underwriting exchange, despite industry-wide calls.