Data analytics
Aviva’s Chambers on tackling SME underinsurance
View from the Top: Jason Chambers, director of innovation for SME at Aviva, explains how data and technology can help brokers explain the risk of underinsurance and protect their customers’ businesses.
Why insurers shouldn’t wait for regulatory clarity on AI
Philip White, a lawyer at The Legal Director, explains why insurers should put in place good governance to harness the growing capabilities of artificial intelligence now rather than wait for the watchdog to set rules for the use of this technology.
Winners of British Insurance Technology Awards 2024 revealed
The winners of the inaugural British Insurance Technology Awards were unveiled last night (18 June) at a glitzy bash at the London Marriot Hotel, Grosvenor Square.
Axa and Zego reject generative AI for pricing
Axa and Zego have ruled out using generative artificial intelligence for pricing due to compliance concerns.
Q&A: Richard Clarkson, WTW
Richard Clarkson, global market leader, global specialty for insurance consulting and technology at WTW, explains how the business is working to help global specialty carriers reduce costs across underwriting, trading, and technical actuarial processes.
How Labour could reduce the cost of motor insurance
Analysis: Emma Ann Hughes examines efforts by the industry to push down motor insurance premiums and whether politicians could force providers to take more extreme action.
Tackling turbulence for pet insurers
The pet insurance market is not short on options - the issue consumers have is understanding the many different choices. With better data though Sara Costantini, CRIF’s regional director for the UK and Ireland, suggests insurers would be better equipped…
MGAA’s Keating on the need for more data sharing
Trade Voice: Mike Keating, CEO of the Managing General Agents’ Association, says data sharing is a two-way street and capacity providers need to be more open with MGAs.
FCA to work with Big Tech on sharing data with insurers
The Financial Conduct Authority intends to examine how Big Tech firms’ datasets could unlock better insurance products, more competitive prices, and wider choice for customers.
How to support insurance customers in vulnerable circumstances
As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do…
How insurers should navigate supply chain disruption
With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.
Using AI to monitor claim health
Wayne Calderbank, group data and performance director at Claims Consortium Group, says artificial intelligence is enabling the monitoring of sentiment within the claims journey and ensuring potential problems can be identified and addressed.
Roundtable: Scaling up new technology while avoiding the pitfalls
Many commercial insurers and brokers are keen to adopt more automation and AI to drive efficiency and improve customer outcomes. However, the complex and bespoke world of corporate insurance means they face greater challenges than in the personal lines…
Insurers' struggle to fill job vacancies laid bare
Data analysis: The extent to which insurance is an experienced employee’s, rather than an employer’s, is laid bare by recruitment adverts posted at the start of this year.
How to win the war for insurance talent
Iffi Wahla, CEO and co-founder at global hiring platform Edge, looks at the recruiting challenges facing insurance firms today, the impact this is having on the industry, and how firms can better bolster their ranks.
Video Q&A: Insurants’ Ben Platts on the benefits of document ingestion
Ben Platts, Insurants’ chief operating officer, spoke with Insurance Post content director Jonathan Swift about the challenges insurance companies face in comparing and extracting data in policy documents.
MIB to roll out ANPR-linked ‘scalpel’ approach to tackling uninsured driving
The Motor Insurers’ Bureau is to roll out new technology that will act more like a ‘scalpel’ than the present ‘lucky dip’ approach to catching uninsured drivers.
British Insurance Technology Awards shortlist 2024 announced
Today Insurance Post can reveal the shortlist for the 2024 British Insurance Technology Awards.
Why poor data analysis is holding back the London market
Lack of trust in the use of data-driven methods among most London Market underwriters is “the elephant in the room for any competitive insurer” and Jamie Wilson, head of pricing and innovation at Hyperexponential, argues it’s high time the market…
Four ways to boost motor insurer’s profits
Insurance Post gathered a group of personal lines experts to discuss what it will take to make motor insurance more profitable for providers and appreciated by policyholders.
Deadline to enter British Insurance Technology Awards fast approaching
The countdown has started for you to get entries in for the inaugural 2024 British Insurance Technology Awards (BITAs).