Interview
Swiss springs forward
Despite Swiss Re posting healthy results for 2004, the firm's chief economist, Thomas Hess, believes the reinsurance industry is still some way from good health
Taking care of business
Election 2005: Interview
Born-again company
Crawford and Company has been revitalised during the past few years, winning a string of new contracts. Jonathan Swift spoke to Ian Muress and Benedict Burke
Steady as she goes?
Terry Clark is the new chief executive of Converium, after replacing Dirk Lohmann. The troubled rei...
Dedicated to the cause
Having just celebrated 35 years in one industry and one company, Cunningham Lindsey chief executive Gerry Loughney spoke to Ralph Savage about where he sees the adjuster now and in the future
Keep it in the family
The Markel Corporation celebrates its 75th birthday this year. Jonathan Swift speaks to chairman and chief executive Tony Markel, grandson of the company's founder and one of four generations of the family to have worked for the company, about the secret…
Which way for consumers?
Instead of protecting consumers, Laurence Baxter of Which? argues that Financial Services Authority regulation has given them a false sense of security. Ana Paula Nacif explains
Location, location, location
CNA Europe has offices based throughout the UK but is seeking to set up in other conurbations. Jonathan Swift talks to chief executive officer Keith Davies to find out more
Onward and upward
Lloyd's is in a position of strength for 2005 but Julian James says there is no room for complacency
Setting suns
The Treasury's decision to exclude travel agents from the Financial Services Authority's remit caused consternation in sectors of the insurance industry. Ana Paula Nacif talks to Association of British Travel Agents' chief executive Ian Reynolds, who…
Will the theory be proved in practice?
Tim Rankin is a firm believer in the practice of offshoring more complex claims operations and believes middle-office roles will be next to migrate overseas. Guy Anker reports on this theory
Committed to the cause
Declaring that the culling is over, Adrian Brown tells Stephanie Denton Royal and Sun Alliance is now committed to building strong relationships with personal lines brokers
A breath of fresh air
After surprising the insurance industry when she left Hiscox last year, Sian Fisher tells Guy Anker why her new position with start-up intermediary Oxygen is just the project for her return
Is the ABI in safe hands?
Though he comes to his new role - as director of general insurance at the Association of British Insurers - without a background in insurance, Nick Starling says the issue of managing risk is not new to him. Jonathan Swift finds out more
Growth potential
Just six months into the job, Alea Group president and chief executive Mark Ricciardelli tells Ralph Savage that 2005 will see the insurer aiming for further growth in the UK
Growth potential
Just six months into the job, Alea Group president and chief executive Mark Ricciardelli tells Ralph Savage that 2005 will see the insurer aiming for further growth in the UK
Spurring the black horse to a gallop
Phil Loney, managing director of Lloyds TSB Insurance, has been given a largely free rein by its parent. Now, he tells Jonathan Swift, he wants its commercial book to get "a lot bigger" and that underwriting motor is still an "option"
Ready, steady, grow
Toby Esser has ambitious growth plans for Cooper Gay and sees Eliot Spitzer's inquiry as providing him with a valuable opportunity to speed that up. Jonathan Swift reports
A question of timing
After the recent merger of St Paul and Travelers, making it the second-largest insurer in the US, UK chief executive Martin Hudson says he is in no hurry to replicate that status here. Jonathan Swift finds out more
Taking charge of change
Andrew King, president of the Chartered Institute of Loss Adjusters in the UK, says that reinsurers are going to need to become increasingly 'hands-on' in their management of the claims process
A palatable plan
Though not a fan of outlining timetables, Kevin Pallett tells Jonathan Swift that Fusion's potential for growth shows no signs of slowing down
An offshore-fire winner?
Offshoring
A towering achievement
Having spent a decade in the large and complex corporate environments of Royal and Sun Alliance and Aon, Tim Johnson says he was won over by the Towergate philosophy, as Ralph Savage finds out