Evolving the insurance claims supply chain

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The post-Covid world has thrown a wrench into the well-oiled machines of insurance claims. A persistent lack of resources – from car parts to building supplies – is causing delays and frustrations for both insurers and policyholders. In this environment, traditional supply chains are being put to the test. Izabela Chmielewska reports.

The rise of outsourcing in a resource-scarce world

Insurers and brokers are re-evaluating their supply chain strategies in the face of ongoing resource scarcity, and outsourcing is becoming more

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Better motor claims are no accident

As motor insurers reassess their claims offering in light of Consumer Duty, better accident management provision offers a clear route to improved efficiency and customer service, says Steve Molloy, director of commercial sales, AX Motor Assist.

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