Travel insurance complaints hit highest levels since pandemic

Complaints

The number of travel insurance complaints brought to the Financial Ombudsman Service has increased by 19% in the last year.

According to the ombudsman, there were 4466 complaints about travel insurance in the last financial year.

In the past 10 years, the only time that figure has been greater was when complaints surged due

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Post? View our subscription options

Register

Want to know what’s included in our free registration? Click here

Already have an account? Sign in here

This address will be used to create your account

Which? reveals insurer premium finance APRs

Research conducted by Which? has found that several motor and home insurers are charging what the consumer watchdog called “excessively high levels of interest on monthly payments.”

Private equity firm buys 50% of Policy Expert

Policy Expert bosses have claimed the home and motor insurance provider is “positioned for growth” as private equity firm Cinven has bought a 50% stake in the business from the Abu Dhabi Investment Authority.

Big Interview: David McMillan, Esure

David McMillan, CEO of Esure, on why he isn't frightened to shed volume in order to protect profitability, the pain points of the provider's digital transformation plus how customer expectations are now shaped by Uber's activity rather than Aviva's latest efforts.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here