Opinion
Partners&'s Phil Barton on navigating the working from home conundrum
Returning to the old way of working might still feel safe now we are living with the Covid-19 pandemic, but Partners& CEO Phil Barton asks if it is the answer for the insurance industry and its customers.
Blog: The importance of regulation in holding up the London market
Following the publication of the Lords' Industry and Regulators Committee findings into the regulation of commercial insurance and reinsurance regulation, Mark Huxley, non-executive director at Altus Consulting, ponders how significant regulation is at…
Ecclesiastical's Saunders says keep up the momentum on mental wellbeing
With the UK economy potentially entering into recession, and concerns that the cost of living crisis could turn into a mental health crisis, Adrian Saunders, commercial director at Ecclesiastical, urges the market to keep mental wellbeing front of mind.
60 seconds with... Minesh Patel, McLarens
Minesh Patel, a loss adjuster in McLarens’ construction and engineering practice, tells Post about the highlight of his career so far and why seeing the dinosaurs would be his top priority if he ever found himself at the controls of a time machine.
Blog: Why a collaborative approach for MGAs will be key for philanthropy
Jamil Elbahou, CEO and chief underwriting officer at Connect Underwriting, and board member of the International Insurance Charitable Foundation, considers how, when working for the greater good, individual companies can have far greater impact when they…
Towergate’s Richard Tuplin on how to tackle the recruitment deficit
Richard Tuplin, CEO of Towergate, looks at how the insurance industry might tackle both its talent hiring troubles, and at how to entice back and retain its existing employees.
Blog: Brand legacy vs digital innovation within the insurance industry
As customers now expect their insurance provider to have strong digital capabilities, companies can no longer rely on brand loyalty alone to appeal to their audiences. Kelly Ward, chief sales and distribution officer at Axa Partners UK, considers how…
Telematics watch: Driving everyone out of the Covid-19 pandemic
Among the many things upended by Coronavirus was the nation’s driving habits. Igo4 telematics data from the past two years shows that Covid-19 not only changed how much we drove but how we drove. And as we emerge from the pandemic, the trends in the data…
Get behind customers to stay ahead of motor challenges, says Markerstudy's Humphreys
Under the toughest conditions the motor market has witnessed in his recent memory, Gary Humphreys, group chief underwriting officer at Markerstudy, explains why the insurance industry must do everything in its power to support its customers.
60 seconds with... Trish Kent, RSA
Trish Kent, head of claims account management at RSA, tells Post which point of history she'd head off to if she had a time machine, and which sitcom character she would most like to be.
Blog: The government must work with our industry to tackle climate change
Hannah Gurga, director general at the Association of British Insurers, explains why the government and insurance sector need to work together to help the industry maximise its contribution towards tackling climate change before it is too late, and why…
Hiscox's Gareth Wharton on why remote working has intensified the cyber threat
Cyber attacks, and the cost resulting from at attack, is increasing. Working from home has made companies more vulnerable to an attack, but as Gareth Wharton, cyber CEO at Hiscox, explains there are signs that companies are reacting more decisively.
Blog: electric vehicles spark concerns around fire and safety
As the cost of fuel soars, and with the move towards a greener lifestyle, the popularity of electric cars is exceeding all expectations. However, attention is now turning to their safety, in particular the fire risks that come with e-vehicles, writes Tim…
Blog: Why short-term car insurance is moving into the mainstream
As driving habits change following the Covid-19 pandemic, Simon Jackson, co-founder and director at Go Shorty, explains why short-term car insurance is moving into the mainstream market as a sustainable solution.
Penny Black's Social World: June 2022
Food donations, Pride, mental health awareness and golf tournament
Editor's comment: Back to the motor future
I recently visited London’s West End to see the musical of Back to the Future and was amused to see how much the world has changed since the film was aired.
BGL's Peter Thompson on why a connected culture is key in tricky times
Peter Thompson, CEO of BGL Insurance, explains why communication and culture will provide the secret weapon to navigate through what is set to be another tricky period for colleagues and customers.
Briefing: Can’t we all sit down over a nice cup of tea on multi-occupancy insurance?
I once had a dispute with my neighbour over some work we had had done on our boundary line.
Trade Voice: Installing EV charging points on ferries should be resisted, says London Foil
Facilitating electric vehicles being charged at sea presents a risk that the marine insurance market could do without, argues Forum of Insurance Lawyers CEO Laurence Besemer and London Foil marine sector focus team member Captain John Owen.
AIG's Baldwin on pulling together to solve today’s challenges
With the whole insurance ecosystem facing unprecedented challenges, Anthony Baldwin, UK CEO of AIG, explains why a collective market effort is need to innovate and help clients.
60 seconds with... Helena Evans, Criterion
Helena Evans, head of specialist services at Criterion, tells Post which film's soundtrack always makes her smile, and what she bought with her first wage packet.
Blog: Using sentiment analytics to measure reputational risk
While sentiment analytics is not a new concept, its adoption by insurers has not yet been fully realised. Arguably, its biggest potential is in the area of reputational risk, writes Karim Derrick, product and innovation director at Kennedys IQ.
Howden's Peter Blanc on how to manage the consumer duty challenge
With the Financial Conduct Authority's Consumer Duty just around the corner, Peter Blanc, executive chairman of Howden UK & Ireland, believes professional advice will be the only way that customers can ensure they will know what they are buying.
Blog: Why diversity matters in digital insurance innovation
Rocio Garcia, user interface lead at Instanda, explains the importance of diversity in digital insurance innovation.