A-Plan
A-Plan's Carl Shuker on how to deserve customer trust
Insurers could create a panel of customer advocates to rebuild trust, recommends Carl Shuker, CEO of A-Plan Insurance.
Swinton invests £45m in IT and digital distribution channel
Swinton has said it is hoping to transform its distribution model with a £45m investment in IT. This follows a restructure that will shut 84 branches and leave 900 people out of work.
Potential Swinton job losses a 'disappointing tragedy'
The changing consumer buying habits linked with 900 potential Swinton redundancies has not prevented other brokers from succeeding on the high street, experts said.
This week in Post: Snap decisions, Can-can and costs
In a snap decision just after Christmas I agreed it would be fun to attend a Moulin Rouge secret cinema perfomance, with little thought to the effort this would involve or the costume I'm currently having to source.
C Suite: A Plan's Carl Shuker on advised and non-advised sales
The internet is, of course, most of the time, a force for good, but is it driving down the quality of what we as an industry offer our clients? Carl Shuker, CEO of A-Plan Insurance, investigates.
Post Power List 2017: Carl Shuker
CEO, A-Plan
A-Plan branch sees near miss from bus blaze
A London bus burst into flames outside the offices of A-Plan Insurance in Kingston.
How the SSP outage had earthquake repercussions for brokers
Problems started with a power cut but left brokers offline for almost a month