Bupa
Health insurers urged to be flexible after ‘historic’ NHS announcement
The Association of Medical Insurers and Intermediaries has called on all firms to come together to tackle the Covid-19 crisis after the announcement by the government that the private sector is making almost its entire capacity available to the NHS.
Analysis: Insurers nix staff travel as coronavirus casts shadow over events
Some firms are telling their staff to avoid all but essential work travel in the UK due to coronavirus concerns, leading to some insurance event postponements and cancellations, Post has learned.
Analysis: A coronavirus call centre crisis?
Personal lines insurance providers are faced with a potentially “lethal” situation if call centre staff cannot go into work en masse due to coronavirus disruption, compliance experts have cautioned. Post asked brokers and insurers how they are preparing…
Bupa first to sign up to business diversity pledge
David Hynam, CEO of Bupa Global & UK, has become the first signatory of a government-backed pledge designed to improve diversity within UK businesses.
Q&A: Maurice Rose, manager, insurance risk and regulation, PWC and co-chair Link
As part of the Inclusion at Lloyd's programme six Partner Networks have been set up to help bolster diversity and inclusion in insurance. Post spoke to a representative from each one to get an insight into what they doing, today focusing on Link – LGBT…
Zurich receives dressing down on small business payment practices
For the second time in less than two months an insurer has come under fire from the Small Business Commissioner, after the SBC looked into a vehicle repair specialist’s complaint and made recommendations to Zurich to improve its payment practices for…
Interview: Huw Evans, ABI director general
The industry faces heavy scrutiny from regulators and the government over pricing practices and personal injury reform, all while reeling from the prospect of a looming Brexit. Huw Evans, Association of British Insurers director general, spoke to Jen…
Bupa's Alex Perry on prioritising mental health in the insurance sector
One in four people experience poor mental health each year, writes Alex Perry, CEO of Bupa Insurance UK, arguing that with a quarter of customers affected by the issue it's important that addressing mental health is a priority for the whole insurance…
More than a third of consumers feel no loyalty to their insurance provider
A third of UK consumers feel no loyalty to their insurance provider, according to a report.
British Insurance Awards at 25: The judges reflect on the changing market
With the deadline for entering the British Insurance Awards getting ever closer, what better time to introduce the judges who will be casting an eye over these years submissions? Post canvasses them for their favourite memories of previous BIAs and their…
This month: Brace for Boris
As the Brexit negotiations rumble interminably on, it can sometimes feel impossible to imagine life after 29 March. The British Insurance Brokers' Association gave the industry something to look forward to, announcing the keynote speaker for its…
Bupa acquires nine dental practices across UK and Ireland
Bupa Dental Care has acquired nine dental practices across the UK and the Republic of Ireland, taking its tally of new acquisitions in the last year to 23.
Bupa's Alex Perry on life after cancer
Survival rates for those diagnosed with cancer are improving and many are keen to work. Alex Perry, CEO of Bupa UK Insurance, explains how insurers can help employers support this
Amazon frontrunner in digital leaders report as Aviva takes insurance top spot
Aviva takes the crown as digital insurance lead, but insurance as a whole is middling compared to other sectors, according to a report.
Analysis: Chatbots – Where is the love?
‘Chatbot’ has long-become an insurance industry buzzword, but penetration remains low and firms are still grappling with how to use early iterations of the technology. Elsewhere, some chatbot pilots have failed.
Bupa fined £175,000 for data breach
The Information Commissioner’s Office has fined Bupa £175,000 for “systemic data protection failures”.
Bupa buys Kent-based dental practice
Bupa has acquired Hospital Lane Dental and Implant Clinic in Chatham, Kent.
Policyholders face huge premium hikes following April UK withdrawal
Exclusive: Vulnerable customers with serious illnesses who have claimed under their existing private medical insurance policies, are seeing premiums more than double following the withdrawal of April UK from the PMI market.
April UK PMI exit deal puts brokers on edge
Exclusive: April UK’s private medical insurance exit has led to a flurry of insurer activity, but brokers have been left feeling frustrated and overlooked after Axa PPP struck a deal and customers were told they could contact the insurer directly.
Bupa expands dental network
Bupa has acquired nine dental practices, bringing the total number of sites acquired so far this year to 14.
Penny Black's Social World - July 2018
Sprintathons and stepping up, Pride parades and football fever
Bupa's Alex Perry: There is no health without mental health
Insurers need to turn their focus to mental health, one of the biggest people issues facing UK businesses, writes Alex Perry, CEO of Bupa Insurance UK.