Charles Taylor

Rise of the AI insurers

David Worsfold examines can how artificial intelligence can be used to reimagine the insurance experience for customers, transforming it from a transactional, reactive model to a proactive, more personalised one.

How insurance is making Manchester a northern powerhouse

Analysis: Ahead of the British Insurance Brokers’ Association’s Annual Conference taking over Manchester Central, Insurance Post Editor Emma Ann Hughes explores the challenges and opportunities facing general insurers and intermediaries based in the city.

60 Seconds With... Bobby Gracey, Charles Taylor

Bobby Gracey, global head of fraud at Charles Taylor, tells Insurance Post about his philosophy of respect towards all colleagues, his love of country music, and the continuing influence of his late grandmother on his life.

Intelligence: Political risk and the pandemic

Covid-19 has already raised tensions between countries and a fragmented exit from the pandemic could test relations further, putting more pressure on businesses. Supply chains remain disrupted and global businesses fragmented. Post investigates what this…

Q&A: Bobby Gracey and Simon Cook, Charles Taylor

Charles Taylor global head of fraud Bobby Gracey and head of specialist investigation services Simon Cook spoke to Post about the new division, the effect of Covid-19 on fraud, and discouraging fraudulent behaviour.

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