Crawford & Company

An explosive finale

2009 looked like being a quiet year for loss adjusters, writes Leigh Jackson. However, the floods that hit Cumbria over a three-day period at its tail-end have provoked a surge in activity.

Thieves without frontiers

Cross-border fraud is a big threat for European insurers and to tackle it, they must work together and share information to fight crime. However, data protection is causing its own issues, writes Stephanie Denton.

The whole picture

Despite their importance to many insurers, brokers are often forgotten when it comes to the servicing of claims. Ana Paula Nacif reports on the benefits providers may achieve by addressing this issue seriously.

The wheat from the chaff

The profile and productivity of counter-fraud solutions continues to rise but how has the life of insurance fraud investigators changed and what challenges prevail? Ana Paula Nacif reports.

Making progress

While there have been innovative developments in the fight against fraud, the war has not been won and there is still much more to do, claims Benedict Burke.

Georgia on my mind

While big may no longer be viewed as beautiful, Jeffrey Bowman argues that global businesses can attain unrivalled levels of transparency and compliance. The boss of Crawford & Company tells Mairi MacDonald how his firm is unfazed by today's testing…

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