Direct Line
Direct Line’s ex-CEO James speaks out about facing flack
Direct Line’s former CEO Penny James has challenged the ‘flack’ the press directs at female industry leaders.
Admiral offers refunds after overcharging ‘small percentage’ of customers
A percentage of Admiral customers have been issued a refund after the insurer identified an error affecting the premium quoted at renewal.
FCA warns insurers against subletting regulatory responsibilities
The Financial Conduct Authority’s head of department for insurance market interventions, Caroline Gardner, has revealed the regulator’s concerns about providers keeping an eye on their claims handling partners.
Motor to return to profitability in 2024
Data Analysis: The latest Oxbow Partners motor insurance report proves to be encouraging reading for those operating within the space.
Big Interview: Geoff Carter, Sabre
Geoff Carter, CEO of Sabre Insurance, sits down with Tom Luckham to discuss Sabre’s 2023 results, why there’s no such thing as an uninsurable car, and how the insurer plans to do even better in 2024.
Insurers face margin crush unless premiums are hiked
Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.
Insurance’s wealthiest figures revealed
Douw Steyn, founder of BGL Group, the parent of Compare the Market, has climbed 23 places to make it to 58th position on this year’s Sunday Times Rich List.
Aon’s carbon offering; Arch’s events cover; WTW’s war facility
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Exploring the ethnicity penalty in insurance
As the insurance industry is once again accused of discriminating against individuals living in ethnically diverse areas, Aamina Zafar considers whether providers should do a better job of demonstrating racism isn’t a factor in pricing policies.
Movers and shakers who made Insurance Post’s Power List 2024 revealed
This year’s Insurance Post Power List reflects how claims inflation combined with the Consumer Duty caused some providers to shift their focus and disruptors found it is easier to send a rocket into space than enter the UK insurance market.
Adam Winslow, Direct Line
Before he even had a chance to get his feet under the table, Adam Winslow, who only joined Direct Line as group CEO on 1 March, had to deal with Ageas making a takeover bid for his business.
Why insurance companies love furry faces
Building desirable brands in the insurance market is a challenge, but it all boils down to the right level of distinctiveness, and of course, it helps to have a lovable mascot that evokes an emotional connection, writes Rob Allen, strategy partner at…
Big Interview: Tara Foley, Axa
Tara Foley, CEO of Axa UK & Ireland, outlines how the business can now do intraday pricing, shares the provider’s growth plans, and reveals how artificial intelligence is changing ways of working at the insurer.
Axa CEO Foley on why another XL-sized deal isn’t on the cards
Axa UK & Ireland CEO Tara Foley won’t rule out another acquisition but said her growth plan for the business is to build plus consolidate everything currently within the multi-line provider.
Are we ever going to stamp out underinsurance?
News Editor’s View: As Aviva’s broker barometer shows underinsurance remains a major concern for brokers, with almost three-quarters worried their clients may not have adequate cover, Scott McGee questions what the industry is doing to ensure everyone is…
Big Interview: Jason Storah, Aviva
In his first full profile interview since taking over as UK and Ireland General Insurance CEO at Aviva, Jason Storah sits down with Scott McGee to talk about the insurer's re-entry into Lloyd's, where else Aviva could yet expand, and the differences…
Aviva’s Storah has ‘big ambitions’ for HNW
Jason Storah, Aviva’s UK & Ireland general insurance CEO, has revealed his “big ambitions” for the high-net-worth business, and teased a potential entry into pet insurance, as the insurer is “always looking” at expansion opportunities in personal lines.
Direct Line’s chief customer officer Kate Syred retires
Direct Line Group’s chief customer officer Kate Syred has retired after more than 20 years at the insurer, Insurance Post can reveal.
ICG invests in Staysure; Jensten buys broker; Questgates’ legal rebrand
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
DLG or Esure – which Peter Wood baby is most likely to bounce back?
Content Director’s View: Direct Line Group and Esure are looking to put recent troubles behind them after less than stellar performances in 2023. With both claiming solid foundations on which to now prosper, Jonathan Swift reflects on the chances either…
Direct Line brings in Aviva’s Poole as CFO
Jane Poole is leaving Aviva to reunite with her former boss Adam Winslow and take on the role of chief financial officer at Direct Line Group.
FCA still unhappy with motor insurance valuations
Despite previous enforcement action, the Financial Conduct Authority has felt in necessary to issue motor insurers another warning against undervaluing written-off or stolen vehicles
Ageas rules out any more bids for DLG
Ageas has confirmed that, following two failed attempts, the Belgian insurer “will not” make any more offers for Direct Line Group.
Tesco’s pet partnership; Hiscox’s poetry; Biba’s compliance lead
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.