LV
In series - property claims: I'm sticking with you
Insurers have sometimes been criticised for not doing enough to retain existing clients. Sam Barrett investigates how advances in property claims handling are helping to address this cost-efficient issue.
Editor's comment: Rok's troubles raise issues
The news this week that building firm Rok had filed for administration will certainly have raised some questions among the insurance fraternity.
Interview - Ray Cox: True Brit
Brit may have taken its time in naming a new UK CEO, but now Ray Cox is in place he tells Jonathan Swift he is eager to build on his forerunner's legacy.
Postbox: Claims is about people and process
The 'In Series' property claims article in 4 November issue was of great interest and raises some important areas of debate around the use of technology in the claims process.
Clients switch as PwC lines up 50 bids for Rok
More than 50 interested parties are in the running to purchase all or part of beleaguered building repair firm Rok, administrator Pricewaterhouse Coopers has revealed.
In series - Property claims: Wait less programme
Technology has the ability to deliver improvements and increase efficiency in property claims handling. Sam Barrett reports on some of the advances being made and the benefits they can bring.
Technology - Now & then: Do you remember the first time?
Technology is a way of life today, with insurance policies underwritten, sold and paid for in the blink of an eye, but not that long ago it was a whole new world for the industry. <BODY><p>Post</p></BODY>, therefore, asked some of the major insurance…
In series - Property claims: The price is right
Getting the balance right over rates for property claims is essential. Sam Barrett reports on the measures taken to ensure repairs are carried out at the market rate, keeping both customers and contractors happy.
View from the top: Kick start from Solvency II
For an increasing number of people in the UK general insurance industry, Solvency II is already a significant issue.
Career path & CSR: LV receives highest accolade for workplace wellbeing at CMI awards
LV's staff autonomy has helped it land the workplace wellbeing accolade at the Chartered Management Institute national management and leadership awards.
Post Intelligence Benchmarking - Commercial Insurers: Waving - or drowning?
Insurance 360's groundbreaking survey of commercial insurers' performance reveals which ones have got their acts together and which ones need to raise their game. Peter Joy reports.
LV talks tough on fraud as senior claims manager Lawless imprisoned
LV has signalled its intent to punish internal fraud, after it emerged a former claims boss at Highway has begun a three-and-a-half year fraud sentence.
Interview - Jon Greenwood: Into the hot seat
With a high turnover during the past seven years, the role of managing director of commercial and broker at RBSI could be seen as a poisoned chalice. Jonathan Swift talks to Jon Greenwood, the latest incumbent, about his optimism for the task in hand.
Claims Event news: Premium increases not claims farming solution
Claims farming is a demonstration of "greed" and pricing is not the solution for insurers looking to tackle it.
LV appoints new personal lines director
LV Broker has promoted personal lines sales director Michael Lawrence to the newly created role of personal lines director.
LV's Lawrence promoted to PL director
LV Broker has promoted personal lines sales director Michael Lawrence to the newly created role of personal lines director.
In Series - Professionalism & CPD: Welcome news
In the past, cutbacks and technology take-up have threatened to render underwriters the forgotten child of the insurance industry. Rachel Gordon reports on a welcome shift in attitude and determination to raise the profile of these specialist…
News analysis - Aggregators: A shift in strategy
Despite the rise in private car insurance rates throughout 2010, Tom Cooper reveals some brands are slipping back to a volume-based approach.
Post in print - 14 October 2010
Senior reporter Dan Dunkley outlines the main news from this week's issue of Post.
BIS 2010 - News: LV boss rules out move into direct SME marketplace
The LV brand will not cross over into the fledgling direct insurance SME space, according to LV Broker managing director Phil Bunker.
Brightside broking chairman outlines acquisition strategy
Brightside has confirmed it is considering going on the acquisition trail as the group recorded a pre-tax profit of £4m for H1 2010.
In series - Claims management: Making the most of technology
With the internet playing an increasing role in customer’s lives, Sam Barrett reports on the failure by the insurance industry to invest in claims technology systems to harness this.
Post powerlist 2010: The influential crowd
Over the past 12 months the UK insurance industry has faced the global recession head on, taken the change of government in its stride and has shown that it is ready to face oncoming regulation in the form of Solvency II. Below we name the major players…
Household – aggregators: The next big thing?
After success in the motor market, the aggregators are turning their attention to household insurance. Will they manage a repeat performance? asks Jane Bernstein.