Questgates
Questgates wins customer service gong
Questgates claims to be the first UK loss adjuster to win an award for customer service from Investor in Customers, which assesses customer experiences and satisfaction levels across all industries.
Questgates opens Belfast base
Specialist loss adjuster Questgates has established a new office in Belfast and has made a string of Merlin Claims hires.
Your say: Dropping out of the RTA Portal
Insurers are going to have to work very hard to keep cases in the portal, says Martyn Gabbitass.
Fallout of Merlin collapse threatens contractors
Contractors are considering redundancies and stand to lose thousands of pounds as a result of Merlin's slide into administration.
VRS and Woodgate & Clark lead the way in Loss Adjusting Awards 2012 shortlist
The shortlist for the 2012 Loss Adjusting Awards is now live.
Questgates snaps up third Merlin adjuster ahead of Scottish market push
Questgates has underlined its Scottish presence by opening an office in Livingston and recruiting former Merlin adjuster Ashley Clancy to bolster its team north of the border.
Charles Taylor to consider Merlin staff for new roles
Charles Taylor Company is in discussions with a number of ex-Merlin employees about potential new jobs in the business, following the demise of the loss adjuster earlier this month.
Loss adjusting: Rules of rejection
It's a process that can be fraught with pitfalls, so what are the crucial considerations for loss adjusters when it comes to repudiating claims?
Questgates hires ex-Merlin staff for regional roles
Loss adjuster Questgates has recruited two members of Merlin’s Scottish based team in order to expand its presence in the country, including the establishment of a new regional office.
Your say: Throw out partially false claims
Zurich is to be congratulated on fighting the good fraud fight through the Supreme Court and achieving a successful outcome in the case of Fairclough Homes v Summers, says John Freeman.
Questgates issues warning to brokers amid rise in cannabis farms
A rise in the number of cannabis farms across the UK has led Questgates to urge brokers to check that illegal activity is not excluded from the cover held by property owner clients.
Interns begin CILA summer placement
University students have kicked-off their month-long internship scheme arranged by the Chartered Institute of Loss Adjusters.
Loss adjusting: A standards issue
Direct regulation of loss adjusters has been on the agenda for more than a decade but, with Europe ready to step in, is the industry prepared to be governed by forces on the continent?
My best 11: Chris Hall, Questgates
Questgates managing director Chris Hall selects his Best XI for an insurance start-up. Recently deposed Liverpool manager Kenny Dalglish adds a touch of class to a team, featuring a blend of insurers, brokers and claims professionals. The less said about…
Investing in the Profession: Core Claims opens Derbyshire office
Core Claims Management has opened a new office for its Midlands and North region in Ashbourne, Derbyshire.
Market moves: A reinvigorated rehabilitation sector
Hot on the heels of its management restructure, and luring of QBE claims director Andrew McBride to work in its New York office, Ace has unveiled a double promotion in UK & Ireland casualty.
Questgates names five new recruits
Questgates has announced five new appointments across its motor, property and counter-fraud divisions.
Garwyn recruits three in liability expansion
Liability adjuster Garwyn has taken on three new recruits as part of a strategic move to build expertise across the firm's national branch network.
Questgates predicts influx of subsidence claims
Questgates has warned the insurance industry could be inundated with subsidence claims this year.
Corporate Underinsurance: Improving understanding of business interruption cover
Last year's riots brought the problem of a lack of business interruption cover to the fore. What are the solutions to underinsurance in this area?
Market moves: XL rings the changes
XL led the way in the recruitment space this week, as insurers made a number of key appointments. While XL added four new staff members to its ranks, Liberty Mutual, Canopius, CNA Europe and Axa also had a busy seven days. In comparison, the broking…
Questgates completes minor recruitment drive
Growing demand is behind a minor recruitment drive at Questgates. The company has made four new appointments and promoted two.
Questgates goes for gold with Olympics mitigation plan
Questgates is preparing for the Olympics and Paralympics with a raft of measures designed to mitigate the risk of any negative impact on its services resulting from the games.
Delta signs up fifth franchised adjuster
Franchise liability adjusting business Delta Claims Services has signed up its fifth owner operator, Tamara Hamilton-Thomas.